Overview
At Chase Wish, customer satisfaction is our priority. We aim to provide high-quality clothing products across Pakistan. If you are not satisfied with your purchase, you can request a return or exchange under the following conditions.
Return Eligibility
We accept returns only under the following conditions:
- Product received is damaged or defective
- Wrong item delivered
- Size or product mismatch (exchange only
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Return Window
Customers must request a return or exchange within:
👉 7 days of receiving the order
Requests after 7 days will not be accepted.
Return Condition
To be eligible for return:
Item must be unused and in original condition
Tags and packaging must be intact
Tags and packaging must be intact
Return Shipping Cost
Customers are responsible for return shipping charges
Shipping fees are non-refundable
If the mistake is from our side (wrong/damaged item), we will cover return cost
Exchanges
We happily offer exchanges for:
Size issues
Color changes (subject to availability
Exchange delivery time may vary based on stock availability.
Refund Policy
To return your product, you should mail your product to: {physical address}.
Refunds are issued only after inspection of the returned product.
Refund method:
Bank transfer or store credit (depending on case)
Contact for Returns
For return or exchange requests, contact us:
📞 0345-0343263
📧 officialrapidcontact@gmail.com
Important Note
Chase Wish reserves the right to reject returns that do not meet the above conditions.